managed services

Keeping your applications up to date, secure and efficient

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overview

COMPANIES INVEST SUBSTANTIAL TIME, EFFORT AND FUNDING TO BUILD APPLICATIONS.  ONCE AN APPLICATION IS PUBLISHED IT ALSO NEEDS TO BE MANAGED.

Applications can deteriorate in performance as technology moves on and occasionally incidents can occur.  XAM will maintain and support your application to industry standards.  From ensuring the application is patched and up to date and resolving any issues that may arise.

 

process

 

INCIDENT RESOLUTION

WHEN AN INCIDENT OCCURES YOU NEED THE EXPERTISE TO REDUCE DOWNTIME.

  • Xamarin incident resolution

  • Web application incident resolution

  • Azure incident resolution

  • 9-5 or 24/7 support of your applications

  • First, second and third line support options available.

MAINTENANCE

TECHNOLOGY CHANGES, YOU NEED TO BE SURE YOUR APPLICATION STILL WORKS.

  • Ensure your application is compatible with the latest version of Xamarin.

  • Future proof your application by making it compatible with the latest iOS devices

  • Patch libraries and dependencies with the latest secured versions.

  • Ensure your Azure instance is optimised and up to date.

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managed services activities

DURING A MANAGED SERVICES ENGAGEMENT, XAM WILL PERFORM THE FOLLOWING ACTIVITIES.

Support:

  • Management through Atlassian’s Helpdesk

  • Incident Resolution

  • Testing of solution

  • Deployment of fixes

Future proofing:

  • Patching

  • Testing

  • Automated testing

  • Deployment

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